Privacy Policy

Last updated: January 2024

1. Introduction

GSTSimple ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and website.

By using GSTSimple, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Data

  • Name, email address, phone number, and business details
  • GSTIN, PAN, and other tax-related identifiers
  • Billing address and payment information
  • Account login credentials (hashed and encrypted)

Usage Data

  • IP address, browser type, and device information
  • Pages visited, features used, and time spent on our platform
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • To provide, maintain, and improve our GST and inventory management services
  • To process transactions and send billing information
  • To communicate with you about updates, support, and promotional offers
  • To ensure compliance with tax regulations and legal obligations
  • To detect, prevent, and address technical issues and fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who assist in payment processing, hosting, analytics, and customer support
  • Legal Authorities: When required by law or to protect our rights and comply with legal obligations
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, regular security audits, role-based access controls, and encrypted data storage. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (for example, tax records must be retained for the period mandated by Indian tax authorities).

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent at any time (where processing is based on consent)
  • Object to or restrict certain processing activities
  • Request data portability
  • Lodge a complaint with a data protection authority

8. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalised content. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a prominent notice on our platform.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

GSTSimple

Email: privacy@gstsimple.in

Address: Bengaluru, Karnataka, India